Privacy policy

At Manugear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide better services and a smoother shopping experience.

a. Information You Provide to Us

When you interact with our website, we may collect personal details such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment providers)
  • Any information you submit when contacting customer support or participating in promotions

b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Device type and browser information
  • Operating system
  • Pages viewed and browsing behavior
  • Approximate location (based on IP address)

This data helps us understand how visitors use our site and improve functionality.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders
  • To communicate with you regarding purchases, shipping updates, or customer support requests
  • To improve our website, products, and services
  • To prevent fraud, unauthorized transactions, and misuse of our services
  • To send promotional emails or marketing communications (only if you have given consent)

You may opt out of marketing communications at any time by contacting us.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and performance
  • Personalize content and advertising
  • Enhance site security

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Sharing of Personal Information

We do not sell or rent your personal data.

We may share your information only with:

  • Trusted service providers (such as payment processors, shipping partners, and marketing platforms) strictly for business operations
  • Legal or regulatory authorities when required by law
  • Parties involved in a business transfer (e.g. merger, acquisition, or sale of assets)

All third parties are required to protect your data and use it only for authorized purposes.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Our legitimate business interests (such as fraud prevention and service improvement)

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time
  • Request a copy of your data in a portable format

To exercise your rights, please contact us. We will respond within a reasonable timeframe, typically within 30 days.

7. Data Security and Retention

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page. Continued use of our website after updates means you accept the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: service@manugear.com
Phone: +1 (510) 288-8883
Address: 39899 Balentine Drive Suite 200, Newark,  CA 94560 , United States